As part of the continuous improvement journey IFFCO recognizes that certain events in its supply chain may not always comply with its Sustainable Palm Oil commitments. To address these instances IFFCO has established an Issues Handling Procedure to provide transparency and an open and robust process for dealing with the issues. The complete issues and handling procedure is available here.

Additionally, IFFCO maintains an updated registry to give full visibility of the current IFFCO suppliers issues and resolution status. The complete registry is available here.